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Services for business / 02

A system built around
how you work.

Sometimes the information is there, spread across spreadsheets, messages and tools that never give you the full picture. A useful business system brings it together and makes the next action clear.

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What can we build?

A dashboard for the working day, a client onboarding flow, quote management or a reporting system. We start with the people and tasks in the business, then decide which screens and actions are actually needed.

How do we define the scope?

During a day at your business, I observe the work and speak with the relevant people. The report sets out needs, constraints and possible approaches. If we continue, we agree a clear implementation scope and what should wait for a later stage.

What happens after launch?

Monitoring, fixes and additional features can continue under a support agreement. I can help select and set up hosting with a suitable provider or in a local environment. I do not operate my own hosting service.

How we work together

Understand first, then build

  1. A day in your business and a practical report

    I visit, observe the workflows and speak with the people within our agreed scope. You get a report covering opportunities, obstacles and possible solutions.

  2. Implementation, if you choose

    You can act on the report yourself or work with another provider. If we continue together, we agree the scope and build the solution.

  3. Monitoring and maintenance

    Support by agreement: fixes, improvements, new features and help with hosting through a suitable provider or in a local environment.

Business understanding, CTO experience and IT expertise. Looking at the process, people and systems together.

Questions along the way

How do we know we need a new system?

We first check whether the existing tools can meet the need. A new system should solve a defined problem, rather than add another tool to maintain.

Who takes part in discovery?

The people who know the work: managers, employees and operations or administrative staff, within the scope we agree.

Can we add features later?

Yes. Further work can be scoped after launch. Priorities, costs and support arrangements are agreed for each stage.

Start with the process
that slows you down.

Tell me what happens in your business and where the work gets stuck. We’ll find a starting point.

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